Frequently Asked Questions
Everything you need to know about our sustainable fashion and services.
What materials are used in KIS Organics clothing?
We exclusively use GOTS-certified organic cotton, recycled polyester, and eco-friendly dyes to ensure our garments are as kind to the planet as they are to your skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic customers.
How should I care for my organic garments?
To maintain the longevity of your clothes, we recommend washing them in cold water with mild detergent and hanging them to dry. Avoid using bleach or high heat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.